The University of Maryland is committed to the principle that no qualified individual with a disability shall, on the basis of disability, be excluded from participation in or be denied the benefit of services, programs or activities at the University. The Accessibility and Disability Service (ADS) provides reasonable accommodations to qualified individuals to ensure equal access to services, programs and activities sponsored by the University of Maryland.
Through the variety of services offered, we work to ensure that your accommodation, and accessibility needs are met. The ADS Office is staffed by dedicated professionals who are available to assist, consult, support, and advocate on behalf of individuals requesting disability services.
To schedule an appointment with the ADS, call (301) 314-7682 (voice/TTY) or stop by the Accessibility and Disability Service front desk on the lower level of the Shoemaker Building (room 0106). The ADS is open Monday through Friday from 8:30 a.m. to 4:30 p.m.
Jo Ann Hutchinson, Rh.D., CRC, LCPC
Director, Accessibility & Disability Service
Academic History: Rh.D., 1990, Doctorate in Rehabilitation Administration; M.ED. 1979, Rehabilitation Counseling; B.S. 1975, Elementary Education.
Professional Interests: accessible academic materials and processes for individuals with disabilities; disability issues; disability awareness and education.
Personal Interests: Family trips, reading, listening to music.
Alternate Text Coordinator
Professional Interests: Wireless Networks, Cloud Computing, and Security.
Personal Interests: Photography, hiking, memes, listening to music, attending rock & metal concerts.
Joanna C. Balz, M.S.
Staff Transcriber for Deaf and Hard of Hearing Services(DHHS)
Academic History: M.S., 2013, Nutrition and Integrative Health, Maryland University of Integrative Health; B.S., 2007, Family Science, University of Maryland.
Professional Interests: accessible media; closed-captioning for deaf and hard of hearing; nutrition counseling.
Personal Interests: running, organic gardening, traveling, animal rescue volunteer.
Julia Barlis, M.A.
Academic History: M.A., 2018, School Psychology, University of Maryland, College Park; B.S., 2015, Psychology and Education, Davidson College.
Professional Interests: Counseling, mental health advocacy, college transition support, and classroom accessibility for students with Learning Disabilities and Attention-Deficit/Hyperactivity Disorder.
Personal Interests: Running, baking, traveling, and spending time outdoors with family and friends.
Academic History: Undergrad in Engineering from University of Mumbai-India,
Currently pursuing masters in Information Management at UMCP.
Professional Interests: Fascinated towards improving business operations in information technology industry and working towards data analyst specialization.
Personal Interests: Love playing soccer, hiking and photographing landscapes.
Part-time, Testing Coordinator
Academic History: Associate of Sciences in Chemistry/ Math/ Pre-Pharmacy. Pursuing BS and Master in Public Health
Professional Interests: Public Health, Maternal and Children Health, Illness prevention, global nutrition, food and drug safety.
Personal Interests: Swimming, shopping, world explorer, movies, restaurants, and dancing.
ADS Testing Coordinator
Academic History: Bachelor of Engineering in Computer Science
Professional Interests: Pursuing Masters in Information Management, specializing in user experience design.
Personal Interests: Reading, hands- on arts and crafts, poetry, music, cooking and baking.
Tessa DiPerri, M.A.
Academic History: M.A., 2013, Student Affairs in Higher Education, Indiana University of Pennsylvania; B.S., 2011, Communication Disorders, Springfield College.
Professional Interests: student advocacy; student accountability; academic coaching/skill development; training and orientation development.
Personal Interests: fitness and wellness programs; reading; spending time with family and friends.
Account Clerk III
Professional interests : office management.
Personal interests: reading, watching classic movies, crocheting, listening to oldie music.
Evalyn Hamilton, M.B.A.
Customer Service Coordinator
Academic History: M.B.A., 2013, University of Maryland University College; B.A., 2000, Chicago State University.
Professional Interests: project management and special event planning.
Personal Interests: art, reading, genealogy, needlework and roller skating.
Academic History: B.A., 1985, Art, The Catholic University of America.
Professional Interests: Early Childhood and College Student Development, Academic Success.
Personal Interests: Family, Marathon Running and Training, Puppy Training and Development.
Cassandra Lytle, M.A.
Manager of Deaf and Hard of Hearing Services and Data Management Operations
Academic History: M.A., 2014, Business Administration, University of Maryland, University College; B.A., 2006, Psychology, University of Maryland.
Professional Interests: making media accessible through captioning, individuals who identify as deaf or hard of hearing, attention deficit hyperactivity disorder (ADHD), work-life integration.
Personal Interests: spending time with family, being outdoors
William “Dan” Newsome, M.Ed.
Adaptive Technology Lab Coordinator
Academic History: M.Ed. 1992, Human Development, University of Maryland; B.A., 1982, Education and Human Development, Antioch College.
Professional Interests: role of technology in identity formation and learning strategy development; use of mobile technologies and mobile operating systems by disabled populations; diversity, equity, inclusion and multicultural capacities programming; antecedents of learned helplessness and processes involved with addressing and overcoming childhood traumas.
Personal Interests: single-frame cartoon artwork and history; choral music and the impressionist movement in music; secular humanism; vegetarianism; politics, poetry and theatre; origami and paper airplanes; science fiction; duck pin bowling; roller coasters; camping, hiking and bicycling; Scrabble, chess, and numerous other games.
Mary Sarro, M.P.S.
Academic History: M.P.S in Clinical Psychology, 2015, University of Maryland; B.A. in Psychology, 2014, The Catholic University of America.
Professional Interests: Counseling, psychology, early intervention, social interaction, and mental health and disability advocacy.
Personal Interests: Reading, cooking, traveling, board games, yoga, and volunteering.
Francy Stilwell, M.L.S.
Academic History: M.L.S., 2013, Library Science, University of Maryland; A.A.S. 1996, Sign Language Interpreting, Saint Paul College, MN; B.A., 1990, Biology, Macalester College, MN.
Professional Interests: interpreting coursework in all disciplines ranging from the Humanities to Science; interpreting in medical settings; providing communication advocacy.
Personal Interests: spending time with family and friends, biking, gardening, and enjoying the outdoors.
Lindsey Visbaras, Ed.S.
Academic History: Ed.S., 2012, School Psychology, James Madison University; M.A., 2010, School Psychology, James Madison University; B.A., 2009, Psychology, Gettysburg College.
Professional Interests: Student engagement and self-advocacy; self-care as the basis of mental health; understanding disabilities from a strengths-based approach.
Personal Interests: Reading, gardening, volunteering/fostering for an animal rescue, and discovering new places
The Accessibility and Disability Service is located on the basement level of the Shoemaker Building. The Shoemaker Building is located behind the Memorial Chapel.
Accessibility and Disability Service Address
Accessibility and Disability Service
University of Maryland
4281 Chapel Drive
0106 Shoemaker Building
College Park, MD 20742
Mowatt Lane Parking Garage Address
Mowatt Lane Parking Garage
7591 Mowatt Lane
College Park, MD 20742
Driving Directions and Location (Google Maps)
View driving directions and the location to the Shoemaker Building.
Interactive Campus Map
View the interactive campus map of the University of Maryland. ADS staff believes it is helpful to
use the “Route” feature of the map to obtain walking directions from their parking location to the
Students, families and guardians meeting with the ADS must park in designated visitor parking
areas on UMD’s campus. The closest visitor parking to the Shoemaker Building is the Mowatt
Lane Parking Garage and Lot MV.
It is strongly recommend that you arrive to campus early, so you have enough time to park and
walk to the Shoemaker Building. The Mowatt Lane Parking Garage, has metered visitor parking
located on the first floor and the parking lot located directly next to the garage. The garage is
about a ten minute walk away from the Shoemaker building. There is limited parking adjacent to
the Memorial Chapel, however, the parking meters have a 20 minute maximum time limit.
Please note that there is a fee for all visitor parking.
For maps of visitor parking parking, or information about parking fees, please visit the
Department of Transportation (DOTS) website.
Accessible/Handicap Parking Information for Visitors
There is a limited number of accessible/handicap parking spaces adjacent to Lot Y, in front of
the Shoemaker building. There are additional accessible/handicap spaces along Chapel Drive
as well. If you have a state issued placard, you are able to park in an accessible space without
a UMD issued parking pass.
For additional information about accessible-handicap parking on campus, please visit the
Department of Transportation Services (DOTS) Parking Guidelines webpage.
Picture of the recommended walking route from the Mowatt Lane Parking Garage and Lot MV to
the Shoemaker Building.
All units of ADS are open Monday - Friday, 8:30 a.m. - 4:30 p.m. year round.
Final Exam Week Hours
During Fall and Spring semester final exam week, ADS is open for proctored testing Monday - Friday from 8:00 a.m. - 7:00 p.m. Saturday hours are from 8:00 a.m. - 4:00 p.m.
Adaptive Technology Lab Hours
The Adaptive Technology Lab is available via key-card access any time McKeldin Library is open. Staff are available Monday - Friday, during regular business hours.
ADS Main Office
Phone: (301) 314-7682
Main office fax: (301) 405-0813
ADS Testing Office
Phone: (301) 314-7217
Testing office fax: (301) 314- 9478
Deaf and Hard of Hearing Services
Phone: (301) 314-7209
Fax: (301) 405-0813
Adaptive Technology Lab
Phone: (301) 314-7958
Fax: (301) 314-8674
Alternate Text Services
Phone: (301) 314-7684
Fax: (301) 314-8674
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